Common issues and workarounds for agents using commercial software to file Self Assessment returns - December 2008
This document is Annex C to the Self Assessment online filing update for agents - 20 November 2008.
The table below lists the most common reasons for the rejection of Self Assessment returns filed online. It shows the current picture, reflecting the position since software developers published updates for their products to incorporate the latest 'workarounds' in October. We have shown the default error messages but your software may display a different message or error code. We have also included specific guidance on the action you can take to ensure that returns can be successfully filed online.
These are HM Revenue & Customs-sanctioned workarounds and no compliance action will be taken for an 'incorrect return' created by applying the workaround.
However, if an agent feels unable to apply the workaround we will accept a paper return with a reasonable excuse claim.
| Error Code |
Error location |
Current error message |
Guidance for agents |
|---|---|---|---|
6492 |
SA100/SA110 |
The total tax due in box [CAL1] does not agree with the calculated value of -£0.10. The difference is £1,144.00. Please check. |
This error code is a result of an incorrect entry within this particular return. In order to identify this please contact the Self Assessment Helpline Tel 0845 900 0444 with details of the return and tax calculation. |
6594 |
SA100/SA110 |
Self calculation case. The total tax overpaid in box [CAL2] does not agree with the calculated value of -£0.02. The difference is £7.32. Please check. |
This error code is a result of an incorrect entry within this particular return. In order to identify this please contact the Self Assessment Helpline Tel 0845 900 0444 with details of the return and tax calculation. |
6607 |
SA800 Partnership return |
Turnover must be < small turnover limit (£15000) pro rata. = (3.24) - (3.23) x days in return year (365 or 366) divided by days in period which begins in (3.4) or ends in (3.5) |
If the turnover is between £15,000 and £29,999 it will not be possible to complete SA800 boxes 3.24 to 3.26. Please enter any 'total capital allowances' (in box 3.22) or any 'balancing charges' (in box 3.23.) These amounts will also need to be entered in the corresponding boxes (3.68 and 3.70). Entries need to be made in 'Sales/business income (turnover)' (box 3.29 onwards.) Enter turnover less the 'total of any balancing charges' (box 3.23 in box 3.29.) Expenses minus 'the total of any balancing charges' (box 3.23) should be entered in the 'other expenses including partnership charges' (box 3.45.) |
6598 |
SA100/SA106 |
The amount in box [TAXABLE-AMOUNT-ON-INTEREST-AND-OTHER-SAVINGS] must equal [INCOME-BEFORE-TAX] if box [CLAIM-TO-FTCR] completed. If box [CLAIM-TO-FTCR] not completed, [TAXABLE-AMOUNT-ON-INTEREST-AND-OTHER-SAVINGS] must equal [INCOME-BEFORE-TAX] minus [FOREIGN-TAX]. Please check. |
If you are claiming foreign tax credit relief then the amount shown as 'taxable amount on income and other savings' should equal the amount entered as 'income before tax'. If, however, you are not claiming FTCR, the amount shown as 'taxable amount on income and other savings' should equal the amount entered as 'income before tax' less the amount of foreign tax. |
6791 |
SA100 |
There must be an entry in one of [FSE98], [LUN64], [SPS23], [FPS23] or [SSE33] as there is an entry in one of the boxes [FSE74], [LUN53], [SPS18], [FPS18] or [SSE28] and there is an entry in [YPD1], and box [YPD1] date + ['P65Y'] is prior to the beginning of the return year or on 6 April of the return year. |
This arises when the taxpayer is over the age of 65 on or before 6 April of the year of return. This makes them exempt from class 4 NIC. The return requires that the user checks or selects 'yes' to the question 'Are you exempt from paying Class 4 NIC' if they are completing the following schedules
Please make sure this question has been correctly answered. [If
the user is not over 65 please check that the correct date of birth
has been entered on the return.] |
6596
|
SA100/SA110/SA101 |
Box [CAL13] completed, box [AOI14] must also be completed. Please check. |
If you have an 'Increase in tax due because of adjustments to an earlier year' as a result of either:
But there is no entry in the SA101 Additional Information page 'The amount of post-cessation or other business receipts.' You will need to enter £0.01 in this box and 2006-07 in the 'Tax year income to be taxed' box of the same page. |
| 4065 |
SA100 Account (nominee holder) details |
Invalid content found at element 'AccountHolderOrNomineeName' | The name of the account holder (or nominee) field can only contain alpha, numeric and the following special characters ' ( ) * , - . / & @ £ |
| Error message includes: | Cross reference to tax return |
|---|---|
| CAL1 | Box 1 on page TCS 1 of the Tax Calculation summary |
| CAL2 | Box 2 on page TCS 1 of the Tax Calculation summary |
| FSE98 | Box 98 on page SEF 5 of the Self-employment (full) |
| FSE74 | Box 74 on page SEF 4 of the Self-employment (full) |
| LUN64 | Box 64 on page LU 4 of the Lloyd's Underwriters |
| LUN53 | Box 53 on page LU 4 of the Lloyd's Underwriters |
| SPS23 | Box 23 on page SP 2 of the Partnership (short) |
| SPS18 | Box 18 on page SP 1 of the Partnership (Short) |
| FPS23 | Box 23 on page FP 2 of the Partnership (full) |
| FPS18 | Box 18 on page FP 1 of the Partnership (full) |
| SSE33 | Box 33 on page SES 2 of the Self-employment (short) |
| SSE28 | Box 28 on page SES 2 of the Self-employment (short) |
| YPD1 | Box 1 on page TR 1 of the Tax Return |
| P65Y | 65 Years |
| CAL13 | Box 13 on page TCS 2 of the Tax Calculation Summary |
| AOI14 | Box 14 on page Ai 1 of the Additional Information |
