Capability Review

The findings of HMRC’s Capability Review were published by the Cabinet Office in December 2007.

The Review assessed HMRC’s ability to meet both the challenges it faces today and those it will face in the future. The reviewers – five independent, external experts from the public and private sectors – looked at how well HMRC delivers its objectives, examined its overall strategy and looked at how well its leaders perform.

You can read a copy of the reviewers’ report.

HMRC’s Acting Chairman, Dave Hartnett, responded to the reviewers’ findings showing what HMRC plans to do over the next year or so to address the issues which the reviewers raised. For further information see his response and a provisional Implementation Plan (PDF 246K).