To help us ensure our services are meeting our customers’
needs, we would like to ask you a couple of questions. These
questions are for research purposes only and your answers will
not be linked to your HMRC record in any way. There is no right
or wrong answer we would just like to know what our customers
think.
So thinking about you and your business, how much do you agree
or disagree with the following statement, on a scale of 1 -9
where 1 is Completely Disagree and 9 is Completely Agree:
If your answer to the above question was between 5 -9 please also answer the
following question, again on a scale of 1 -9 where 1 is Completely Disagree
and 9 is Completely Agree.