HMRC New Relationship papers

• Delivering a new relationship with business - reducing burdens and supporting business - April 2009 (PDF 178K)
  Published at Budget 2009 this report gives an update on progress against the HMRC administrative burden reduction targets and how we are supporting business in the challenging economic climate.
• Delivering a new relationship with business: Progress on HMRC's plans to improve the SME customer experience (March 2008) (PDF 99K)
  Published at Budget 2008 this report provides an update on the work to reduce administrative burdens and how HMRC is helping Small and Medium businesses to meet their tax obligations
• Delivering a new relationship with business: Progress towards reducing the administrative burden on business (March 2007) (PDF 87K)
  This paper, published at Budget 2007, reports progress towards the delivery of two administrative burden reduction targets announced by the Chancellor at Budget 2006
• Delivering a new relationship with business: HMRC's plans to deliver a better service for business by 2010-11 (November 2006) (PDF 221K)
  This paper, published at PBR 2006, sets out what HMRC has achieved and milestones for the introduction of new and improved services that will deliver an enhanced business customer experience.
• Progress towards a new relationship (PDF 115K)
  Published at Budget 2006, this report sets out the steps that HMRC has already taken towards the new relationship with small business described in earlier documents, and gives details of future plans.
• Making the new relationship a reality
  Published at 2005 Pre-Budget Report, is HMRC's response to the views expressed in the Budget 2005 consultation 'Working towards a new relationship'.
• Working towards a new relationship
  Published at Budget 2005, sets out some of the steps already being taken to reduce the administrative burdens of tax on small businesses and to improve the relationship they have with the tax authorities. The paper also describes future developments and asks small businesses, their representatives and advisers for their views on priorities.

Related links

• Better Regulation Executive (BRE) (Opens new window)
  BRE, part of the Department for Business, Innovation and Skills (BIS), leads the regulatory reform agenda across government
• HMRC Annual Reports and plans
• Business Link (Opens new window)
  A free business advice and support service providing access to clear, simple and trustworthy information.
• Hampton Review (Opens new window)
  The final report of the Hampton Review on reducing administrative burdens: regulatory inspections and enforcement, published on 16 March 2005.