Videos and online learning modules are available for tax agents and advisers to provide help and support on topical subjects.
On this page:
Follow the links below to view a video and transcript of an infomercial about the tools and agent services that are available to make dealing with HM Revenue & Customs (HMRC) easier. The video runs for 12 minutes.
View HMRC's agent services infomercial (Opens new window)
Download a transcript of the HMRC agent services infomercial (PDF 51K)
A video and transcript of an HMRC presentation on 'Penalties for inaccuracies in documents and returns' have been produced. The video runs for 20 minutes and covers:
View HMRC's 'Penalties for inaccuracies in documents and returns' video (Opens new window)
Follow the links below to view a video and transcript of HMRC's presentation on 'Resolving disputes - reviews and appeals'. The video runs for approximately 15 minutes and covers:
View HMRC's video 'Resolving disputes - reviews and appeals' (Opens new window)
Download a transcript of the HMRC 'Resolving disputes - reviews and appeals' video (PDF 45K)
HMRC has produced a presentation - including a case study - to show how to use the toolkits to help reduce errors. Follow the links below to view the video and transcript. The video runs for 14 minutes.
View the 'HMRC Toolkits to help reduce errors' video (Opens new window)
Download a transcript of the 'HMRC Toolkits to help reduce errors' video (PDF 48K)
Find out more about HMRC's toolkits to help reduce errors
HMRC produces learning modules to help their staff understand new legislation. After discussions with representative bodies, HMRC agreed to publish the learning modules for the compliance checks and new penalties legislation.
View HMRC online learning for compliance checks and penalties
