HMRC Operating Committee: Agenda and Summary

18 August 2005

Stephen Jones - Director of Finance (Chairman)
Len Morris - Deputy CIO
Nick Dyson - Director Knowledge Analysis and Intelligence
Caroline Rookes - Director Individuals’ Customer Unit
Bernadette Kenny - Director Distributed Processing it
Doug Tweddle - Director Local Compliance
Nick Lodge - Director Customer Contact

Catherine Crofts - Secretariat

Also Attending for relevant items: Roy Massingale, Gordan Smith, Olwyn Cahill, Stuart Hartlib, Mike Hill, Jim Ferguson, Frank Dover, Melvyn Neate, Heather Massie.

1 Matters Arising

The minutes of the meeting of 11 August were agreed.

2 Modernising PAYE Processes for Customers (MPPC) including Debt Management & Banking (DMB)

OpCom considered a paper on DMB’s work with MPPC. After discussion OpCom agreed that further work should be undertaken, with KAI, to manage the issues arising.

3 PAYE

OpCom considered a paper and update on PAYE communications and asked that an information paper be produced for Excom in September.

4 July VAT Receipts

OpCom noted a paper on July VAT receipts and work on wider understanding of receipts flows.

5 National and Operational Risk

OpCom considered a paper on national and operational risk. OpCom endorsed the paper’s proposals.

6 Stamp Duty and Land Tax

OpCom endorsed a Change Mandate relating to SDLT.

7 Business Design Team

OpCom endorsed a paper with the organisational milestone calendar for 2005/6, subject to review in January 2006.

8 Websolutions

Oral update to be followed up at 1 September meeting.

9 AOB

OpCom was briefed re Contact Centres, to be picked up next week.

The next meeting of the Operating Committee will be on 25 August 10.30, room 4/58 100 Parliament Street, London

Operating Committee Secretariat