Tribunals Reform - Latest news

14 April 2009

Minor update to the Tribunal Reform Awareness Package
A small update to the 'indirect taxes' information.

HM Revenue and Customs – Tribunals Reform: Copy of HMRC Review Officer Guided Learning Unit for staff (PDF 285K).
This is a copy of the guided learning unit for HMRC staff which extends the awareness e-learning unit to provide additional information for review officers and others who need more detail about the new tribunals and review system from 1 April 2009.

1 April 2009

New guidance for customers and advisers - What to do if you disagree with an HM Revenue & Customs decision

New guidance for customers and their advisers is now available on tax reviews and appeals.

What to do if you disagree with an HM Revenue & Customs (HMRC) decision

explains how the new reviews and appeals system for tax decisions works. It will help customers understand their options, what they need to do and when.

The guidance can also be obtained by:

  • Phoning the Orderline on Tel 0845 900 0404
  • visiting an enquiry centre

Appeals and Reviews

Appeals, Reviews and Tribunals Guidance for HM Revenue & Customs (HMRC) staff.

Please see the Appeals, Reviews and Tribunals Manual that has been produced for HMRC staff. It provides HMRC staff with guidance on how to deal with new internal review, appeals and other tribunals processes following the important changes to the appeals system for both direct and indirect taxes. The changes came into effect on 1 April 2009.

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