Welcome
Welcome to the new penalties for inaccuracies awareness package.
The sections within this package are
- Introduction and overview
- Legislation and calculation
- The penalty assessment process
- Further information.
This e-learning package is also being rolled out to 28,000 HM Revenue and Customs (HMRC) staff.
The aim of this e-learning package is to help equip frontline staff, managers, agents and taxpayers with a general awareness of the new penalty regime.
There will be further more detailed learning available prior to 1 April 2009 for HMRC staff, and we are keen to develop opportunities for joint learning.
Having completed this package you will be able to understand the impacts, reasons, issues and actions behind the introduction of the new regime. You will also begin to appreciate how the new penalties aim to influence positive customer behaviours and encourage voluntary compliance.