This report showing progress on our Public Service Agreement targets and key Service Delivery Agreement (SDA) targets for 2002/03 was published 10 June 2002.
The report is available to download from this page in PDF format. To view a PDF document you must have Adobe Acrobat Reader installed on your computer. If you require this material converting to large print or Braille please contact your local HMRC office, or enquiry centre; for paper material contact your ordering service. To save it to your hard drive, right click on the link and choose the save option.
