Executive Committee Summary Minutes of 11th October 2005

Attendees

David Varney - Chairman
Helen Ghosh - Director General
Mike Eland - Director General
Dave Hartnett - Director General
Steve Heminsley - Director of Organisational Development
David Hogg - Acting General Counsel and Solicitor
Stephen Jones - Director of Finance
Bernadette Kenny - Director Distributed Processing
Steve Lamey - Director General and Chief Information Officer

Carol Lunney, Micah Kent and Emma Broadbent - Secretariat

Apologies:

Mike Hanson - Director General

Also Attending for relevant items:

Liz Sands, Frank Dover, Margaret Hutchinson, Caroline Rookes, John Connors, Mike Norgrove, Bill Williamson, Roy Clark, Camilla Taylor, Dennis O’Connor (HMIC), Martin Greening (HMIC), Barry Young, Andrew Hudson, David Park, Diane Leggo

Contents

1 Matters arising

The minutes of the meeting of 04th October were cleared with amendments.
Dave Hartnett updated ExCom on the EDS position.

2 avantGARDE (AG)

Steve Lamey (SL) and Liz Sands outlined the background to AG, including how the concept had been developed from the Data Quality Task Force and built on the lessons learned (such as leadership development) to deliver specific business outcomes. ExCom agreed that SL should scope another area to identify the opportunities and benefits of applying the AG principles.

3 Review of the Implementation of the HMRC Business Model

Steve Heminsley, Frank Dover and Margaret Hutchinson outlined the background to the review, and updated ExCom on the findings in relation to SCS deployment, grade 6/7 deployment, the implementation of support services across HMRC, formal and informal contact structures and induction processes currently in place.

4 Director’s Stocktake: Individuals Customer unit

Caroline Rookes outlined progress in creating the Individuals Customer unit, including its structure, recent appointments, key objectives, issues, ongoing engagement with Directors, the External Advisory Group and OGDs, and defining what customer focus means for HMRC.

5 Director’s Stocktake: Large Business and Employers Customer unit

John Connors outlined key areas of work for the Large Business and Employers Customer unit, its staff structure, work with internal stakeholders to define its role, and the development of performance measures to deliver customer focus in addition to other PSA targets.

6 “Case” Programme: Development of Business Case.

Mike Norgrove and Bill Williamson outlined the background to the Case Programme, including the continued development of its business case, funding during 2005/6, development of case systems across the wider criminal justice sector and the interoperability required.
ExCom noted the Case Programme and its developing business case.

7 Director’s Stocktake: Criminal Investigations (CI)

Roy Clark outlined the vision for the CI unit, including the links between the HMRC Strategy and Investigation Strategy, the seven key activities to achieve the vision (such as new operating methods, technology and training), current challenges, and progress over the first few weeks.

8 IMS Finance Strategy

SL and Camilla Taylor outlined the background to IMS’ financial strategy including the key principles around enhanced performance management and indicators, the introduction of service based charging in 2006/7 to facilitate continuous improvement in service provision, and structural changes to create an efficient IMS Finance and Performance Community.
ExCom agreed the proposals.

9 HM Inspectorate of Constabularies (HMIC)

Dennis O’Connor outlined the role and remit of HMIC – to look at the law enforcement practices of HMRC, including the agreed key areas for inspection, the timetable for visits, circulation of the final report and ensuring value for money from the HMIC inspection.

10 Council Tax Revaluation: Update

Andrew Hudson outlined options for reducing VOA work in light of the recent decision to postpone the Council Tax revaluation of England, whilst securing the investment made to date.
ExCom supported option 2 in principle.

The next meeting of the Executive Committee will be on the 18th October, 10.30am, room 5/55, 100 Parliament Street, London.

Executive Committee Secretariat