Consumers and VAT

VAT basics for consumers Find out about VAT - it's usually included in the price of goods and services you buy in the UK and other EU countries

VAT refunds on self-build new homes or non-residential conversions If you're a DIY builder you may be able to reclaim VAT when building a new home or converting a non-residential building into a home

Paying reduced rate VAT on energy-saving materials If you install energy-saving materials they may attract a reduced rate of VAT

Businesses who won't charge VAT if paid in cash A business that offers to accept a cash payment to avoid paying VAT may be acting illegally

How VAT applies if you import or export a personal vehicle Special VAT rules apply if you import or export your private motor vehicle outside the EU or within the EU

Equipment and vehicles for disabled people might be free of VAT If you're disabled, you may not have to pay any VAT on items that you buy such as cars and other equipment to help your mobility

Reduced-rate VAT on mobility aids for older people If you are over 60, you will be able to buy some mobility aids at a reduced rate of VAT

VAT refunds for visitors to the UK If you do not live permanently in the UK and you make a purchase in the UK, then you may be able to claim the VAT back

Tax on goods ordered from or bought abroad Find out how much VAT and duty is payable if buying or sending goods or gifts from abroad for delivery to the UK - including Internet orders