Our people are based across 17 contact centres around the country and offer advice and help to an astonishing 140 million callers a year. Providing exceptional customer service on this scale is a big ask, but one we rise to by staying open from 8.00 am to 8.00 pm Monday to Friday and 8.00 am to 4.00 pm on Saturday.
There are currently no customer contact centre vacancies
See the Civil Service Careers website (Opens new window) for details of the current Civil Service vacancies.