Individual Savings Accounts (ISAs)
Transferring your ISA
You can transfer all or part of the savings in your Individual Savings Account (ISA) from one provider to another at any time. It can be to a different type of ISA or the same type. The investment can have been made this year or in previous years.
There are restrictions on the transfers you can make if you have a Lifetime ISA or a Junior ISA.
Restrictions on what you can transfer
You can transfer cash from your innovative finance ISA to another provider - but you may not be able to transfer other investments from it.
Check with your provider for any restrictions they may have on transferring ISAs. They may also make you pay a charge.
How to transfer your ISA
To switch providers, contact the ISA provider you want to move to and fill out an ISA transfer form to move your account. If you withdraw the money without doing this, you will not be able to reinvest that part of your tax-free allowance again.
Deadlines and complaints
ISA transfers should take no longer than:
- 15 working days for transfers between cash ISAs
- 30 calendar days for other types of transfer
If you want to transfer investments held in an innovative finance ISA, ask your provider how long it will take.
If your transfer takes longer than it should, contact your ISA provider.
If you’re unhappy with the response, you can take the matter up with the Financial Ombudsman Service.
Financial Ombudsman Service
Telephone (for landlines): 0800 023 4567
Telephone (for mobiles): 0300 123 9123
Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm
Find out about call charges