Online filing errors and how to solve them

2005-06

You can see details of the most common errors for 2005-06 here

Complete Returns

  • Mandatory – must be an entry
  • Optional – does not have to be an entry
  • Conditional – must be an entry if other fields completed

 

Error code Error
Mandatory
Optional
Conditional		 Solution
5012 –
Invalid Format
 Tax codes – incorrect characters and format
 Conditional
(must be completed if tax has been deducted. Should contain the tax code you were using at 5 April, or when you last paid your employee)

Use the code number as provided by HMRC:

  • Do not use all seven spaces of the code number field (unless the code takes them up)
  • Do not use leading zeros (K123 not K0123)
  • Prefix ‘K’ must always be shown before the numbers (K123 not 123K)
  • Do not put ‘W’, ‘X’ ‘WK1’ or ‘/1’ after the code number to show that week one applied – set the ‘W1M1Indicator’ as allowed in your software
  • Do not use suffix ‘H’. Use ‘T’ instead and refer all existing H codes to your HMRC Office for correction
    For codes ‘0T’ and ‘D0’, the number ‘0’ must be used, not the letter ‘O’.
5012 – Invalid Format

7520 –
No DOB & No NINO Entered

 Date of birth Conditional
(not needed unless NINO missing)
  • Only use genuine dates (avoid 30 February, for example)
  • Do not use dates in the future
  • If NINO is present and correct then you can delete the Date of Birth entry, if you have an error here
  • If NINO is not present and Date of Birth is not known, enter 1 January 1901 in the appropriate format.
5012 –
Invalid
Format
 Invalid NINO – Format Optional (should be present if known)
  • If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth and gender fields
  • Format must be 2 letters, 6 numbers, followed by 1 letter or a space
7540 Invalid NINO – Contents Optional (should be present if known)
  • If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth and gender fields
  • Use an acceptable NINO prefix (see list over the page)
  • Use a valid suffix for 2005/06 - A, B, C, D or space.
  • Do not use temporary NINOs beginning with TN, or ending in M or F for 2005/06
5012 –
Invalid Format		 Employee’s Address – leading spaces and punctuation Optional
(unless other address lines present)
  • Employee’s address is not essential, delete if you have errors in this field.
5012 Employee’s postcode Optional
  • Employee’s postcode is not essential, delete if you have errors in this field.
  • Do not exceed 8 characters for the postcode.
  • Try not to include unnecessary punctuation such as a full stop or hyphen in a postcode
5012 Title Optional
  • Not essential, delete if you have errors in this field.
5012 –
Invalid Format

5016 –
Entry Required

 Forename field – incorrect characters Mandatory
  • Only use A-Z upper or lower case, hyphen or apostrophe
  • If the employee has two forenames do not enter both in the first ‘Forename’ field, eg. Anne Marie needs to be entered as Anne-Marie or entered as a separate second forename in the second forename field
  • Do not enter a full stop, comma, underscore, brackets, slash, numbers (including 0), an asterisk (*) or question mark (?)
  • Do not use character ` for an apostrophe, use ’.
  • Remove all spaces.
5012 –
Entry Required
 Surname field - incorrect characters Mandatory
  • Only use A-Z upper or lower case, numbers 0-9, comma, full stop, forward slash, ampersand (&), hyphen, space, apostrophe and brackets
  • The first character must be a letter
  • Do not leave leading or trailing spaces
  • Do not enter an asterisk (*) or use ‘0’ (zero) in place of ‘O’
  • Do not use character ` for an apostrophe, use ’. For example, ‘O’Connor’ not ‘O`Connor’.
5012 –
Invalid
Format
(Positive number only)
 Pay and National Insurance earnings -figures Mandatory
  • The lowest acceptable entry for the pay field and National Insurance earnings fields 1a – 1c is ‘0.00’
  • Negative entries are only allowable when sending an amendment
  • Always show monetary values to two decimal places. So, amounts that must be shown in ‘whole pounds’ must still include 0.00
  • Do not use leading zeros for amounts less than ‘0.99’
  • Do not use commas.
7130 Works/ Payroll No Optional
  • Not essential, delete if you have errors in this field
  Date of Starting

 Optional
  • Only use genuine dates (avoid 30 February, for example)
  • Do not use dates in the future.
  Date of Leaving Optional
  • Only use genuine dates (avoid 30 February, for example)
  • Do not use dates in the future.

Valid NINO prefixes for 2005-06:

AA, AB, AE, AH, AK, AL, AM, AP, AR, AS, AT, AW, AX, AY, AZ, BA, BB, BE, BH, BK, BL, BM, BT, CA, CB, CE, CH, CK, CL, CR, EA, EB, EE, EH, EK, EL, EM, EP, ER, ES, ET, EW, EX, EY, EZ, GY, HA, HB, HE, HH, HK, HL, HM, HP, HR, HS, HT, HW, HX, HY, HZ, JA, JB, JC, JE, JG, JH, JJ, JK, JL, JM, JN, JP, JR, JS, JT, JW, JX, JY, JZ, KA, KB, KE, KH, KK, KL, KM, KP, KR, KS, KT, KW, KX, KY, KZ, LA, LB, LE, LH, LK, LL, LM, LP, LR, LS, LT, LW, LX, LY, LZ, MA, MW, MX, NA, NB, NE, NH, NL, NM, NP, NR, NS, NW, NX, NY, NZ, OA, OB, OE, OH, OK, OL, OM, OP, OR, OS, OX, PA, PB, PC, PE, PG, PH, PJ, PK, PL, PM, PN, PP, PR, PS, PT, PW, PX, PY, RA, RB, RE, RH, RK, RM, RP, RR, RS, RT, RW, RX, RY, RZ, SA, SB, SC, SE, SG, SH, SJ, SK, SL SM, SN, SP, SR, SS, ST SW SX, SY, SZ, TA, TB, TE, TH, TK, TL, TM, TP, TR, TS, TT, TW, TX, TY, TZ, WA, WB, WE, WK, WL, WM, WP, YA, YB, YE, YH, YK, YL, YM, YP, YR, YS, YT, YW, YX, YY, YZ, ZA, ZB, ZE, ZH, ZK, ZL, ZM, ZP, ZR, ZS, ZT, ZW, ZX, ZY.

Returns sent in parts

Error Solution
Part submissions - Incorrect number of parts
  • the number of parts shown must relate only to the number of parts sent containing P14 data. Do not include the P35 or any P38A in your count of the number of parts
  • the number of parts must be the number of (bundles) or submissions sent (online, on paper or by magnetic media). It must not reflect the number of P14s.
Part submission - P35 with each part
  • do not send a P35 with every part submission of P14s
  • each part containing paper P14s must be accompanied by a 'P35 (cover sheet)'
  • we recommend that you only send the P35 after you have sent all your P14 parts.
Part submissions - using the same Unique Identity on more than one part. You must use a different Unique Identity number for each part of P14s sent. Using the same identity for a latter part means that the information on the first submission will be overwritten and lost.