2005-06 Common Errors

If you are getting your Return ready to send, make sure you do not make any of last year's common errors.

Error code 5012: Forename field – incorrect character

When entering the forename, only use characters A-Z upper or lower case, hyphen or apostrophe. Do not enter a full stop, comma, underscore, brackets, slash, numbers (including 0), an asterisk (*) or question mark (?) nor use character ` for an apostrophe (use ’ instead).

If the employee has two forenames do not enter both in the first ‘Forename’ field. For example ‘Anne Marie’ needs to be entered as ‘Anne-Marie’. Or ‘Marie’ must be entered as a separate second forename in the second forename field.

Error Code 7130 and 7140: NI category X

Where you do not have any NICs to report, use National Insurance category letter X. But if you do, you must put zeros in the NI fields for columns 1a to 1c or use figures greater than zero.

You will also get this error code if you put zeros in columns 1a, and/or 1b and/or 1c and use National Insurance Category where these figures must be greater than zero, for example, category A.

Error Codes 7540 and 5012: TN temporary NINOs

If you do not know an employees National Insurance do not use a temporary TN numbers. Instead leave the field empty and use the date of birth and gender fields instead.

Error code 1046: Authentication errors

You will get an error message saying ‘Authentication failure’ when you try and send your Return if you:

• use an incorrect user ID
• use an incorrect password
• use a password of more than 12 characters
• use a Digital Certificate after it has expired
• have not registered to use PAYE Online for Employers
• have not activated PAYE Online for Employers
• enter the PAYE reference in lower case
• (Agent only) the client is not shown on the agents client list (not applicable if agents are using the unauthorised client functionality)